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Privacy Policy

Last updated: March 31, 2016

At SmartSoft, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. Occasionally, you will be asked to provide information about yourself. This privacy statement explains data collection and use in those situations.

Collecting your Personal Information

We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested in voluntary questionnaires, when ordering e-mail newsletters, or most commonly, when purchasing and registering SmartSoft products.

For example: If you choose to register and purchase a product on the website, we will request contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Use of your Personal Information

We use your personal information for the following purposes:

  • To alert you to product upgrades, bug fixes, special offers, updated information and other new services from SmartSoft.
  • For internal market research collection.
  • Opt-in company newsletters.
  • SmartSoft will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SmartSoft or the site; (b) protect and defend the rights or property of SmartSoft, and, (c) act in urgent circumstances to protect the personal safety of users of SmartSoft, its website, or the public.

Security of your Personal Information

SmartSoft strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

SmartSoft does not share with third parties any personal information you provide in connection with our products and services. SmartSoft maintains controls to provide security over personal information, including credit card details, during and after the purchase process.

Your personal information is never shared outside the company without your permission, except under the legally-mandated conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

Security methods include:

  • The use of secure connections from the customer’s Web browser to SmartSoft.
  • The use of encryption for sensitive personal information, such as credit card numbers and user names.
  • Security of the databases that store customers’ data.
  • Security controls to restrict access to databases housing personally identifiable information.
  • SmartSoft sends you e-mails regarding products and services only if you have indicated you wish to receive e-mail from us.
  • You may remove yourself from our e-mail list at any time.
  • SmartSoft only sends e-mails to customers regarding SmartSoft products and their promotions, SmartSoft support, and SmartSoft services if the customer wishes to receive these e-mails. The customer has the ability to opt-out of these communications during the registration process or any time afterwards.

Use of Cookies

SmartSoft does not collect site-visitation statistics using cookies.

Changes to this Statement

SmartSoft will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this Statement, SmartSoft will notify you by placing prominent notice on the Website.

Contact Information

SmartSoft welcomes your comments regarding this Privacy Statement. Please contact us by e-mail at support@smart-soft.net.